Professional Accessible Travel Hub, LLC is a New York-based accessible travel agency dedicated to travelers with mobility, sensory, cognitive, and medical needs. Led by autistic founder and Certified Autism Travel Professional Matthew Alexander, we provide concierge-level planning backed by our Zero-Barrier Guarantee.
We never charge service or planning fees; we are paid by suppliers, so you receive expert advocacy, vetted options, and tailored support without any extra cost.
We design fully accessible vacations around mobility, sensory, cognitive, and medical needs, combining verified hotels, transport, and experiences with concierge planning and supplier-funded perks.
Our Process
Everything begins with a detailed conversation about access needs, comfort levels, and travel goals.
Our Verification
Then our team and Accessibility Inspector apply PATH's three-step verification, checking physical access, staff awareness, and clear information across every property and transport partner.
Our Promise
Finally, we build and manage a concierge-level itinerary at absolutely zero extra cost to you, so your trip feels predictable, supported, and calm.
Settle in early or rest a little longer with flexible arrival and departure times tailored around your travel schedule.
Enjoy premium comfort at no extra cost with space enhancements, better views, or luxury amenities when available upon arrival.
Enhance your stay with complimentary property credits to spend on world-class dining, relaxing spa treatments, or exciting resort activities.
Step into your room and feel instantly celebrated with a thoughtfully curated arrival gift, from fine wine to local treats.
Maximize your time at sea with extra spending money for specialty dining, shore excursions, or refreshing beverages right on board.
We plan travel that feels kind to your nervous system, realistic for your energy, and clear about what each day will involve. We listen closely to your needs, then select hotels, routes, and timing that reduce noise, rushing, and uncertainty. The goal is simple: more comfort, more choice, and space for real rest, connection, and joy.